Terms & Conditions — hb444 Online Casino

1. Acceptance of Terms

By accessing hb444.app, creating a player account, making a deposit, or placing any wager on any game or sports market offered by hb444, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not accept any part of these Terms, you must immediately cease using the hb444 platform and close your account if one has already been created.

These Terms & Conditions apply to all users of hb444, including registered players, visitors browsing the platform without an account, and any person accessing hb444.app from the territory of Bangladesh or from any other jurisdiction. hb444 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, hb444 will notify registered players via the email address on file or via a prominent notice displayed on the platform. Continued use of hb444 after any amendment constitutes your acceptance of the revised Terms.

These Terms should be read alongside hb444's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference and form part of the complete legal agreement between you and hb444.

2. Eligibility & Age Restriction

Access to and use of hb444 is strictly limited to individuals who meet all of the following eligibility criteria:

• You are at least 18 years of age. hb444 operates a strict 18+ policy with no exceptions.
• You are accessing hb444 from Bangladesh or from a jurisdiction where online gambling is not explicitly prohibited by applicable law.
• You are acting on your own behalf as an individual private customer and not on behalf of any third party, business, or syndicate.
• You are not a current employee, contractor, consultant, director, or close family member of any employee of hb444 or any of its affiliated game providers or payment partners.
• You have not previously been excluded from hb444 under a self-exclusion request or a mandatory closure enforced by hb444.

hb444 takes the protection of minors extremely seriously. Any person who knowingly provides false information to circumvent the 18+ age requirement is in material breach of these Terms and will have their account permanently closed, all funds forfeited, and the matter referred to the appropriate authorities where required.

hb444 reserves the right to request age and identity verification documents at any stage of a player's registration or activity on the platform. Failure to provide satisfactory documentation within the timeframe requested by hb444 will result in the suspension of the relevant account and the freezing of any associated balance pending verification.

3. Account Registration & Verification

To access the full range of hb444 services — including placing wagers, making deposits, and claiming bonuses — you must register a single player account. Registration requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address in Bangladesh, mobile number, and email address. You agree to update this information promptly if it changes.

One Account Per Player

Each individual player is permitted to hold one registered account on hb444. The creation of multiple accounts — whether under the same name, same device, same IP address, same payment method, or same mobile number — is strictly prohibited. Where hb444 identifies duplicate accounts, all associated accounts will be suspended, bonuses will be voided, and any balance held across the duplicate accounts may be consolidated or forfeited at hb444's discretion.

Know Your Customer (KYC) Verification

hb444 operates a mandatory KYC (Know Your Customer) process. Prior to processing any withdrawal, hb444 will require you to complete identity verification by submitting one or more of the following documents:

• National Identity Card (NID) issued by the Bangladesh Electoral Commission
• Valid passport (photo page)
• Bangladesh driving licence
• Proof of residential address (utility bill, bank statement, or NID address confirmation) dated within the last three months
• Proof of the payment method used for deposit (screenshot of bKash / Nagad / Rocket account registered to the same name)

hb444 may also request KYC documentation at any earlier stage — for example, if unusual account activity is detected or if a deposit exceeds certain internal thresholds. KYC verification is a regulatory best practice and protects both the player and the integrity of the platform.

Account Credentials & Security

You are solely responsible for maintaining the confidentiality of your hb444 username and password. You must not share your login credentials with any other person. hb444 strongly recommends enabling two-factor authentication (2FA) on your account. Any wager placed, deposit made, or withdrawal requested through your account while you are logged in will be treated as authorised activity, regardless of whether it was carried out by you personally.

4. Deposits, Withdrawals & Payments

All financial transactions on hb444 are conducted in Bangladeshi Taka (৳). hb444 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. Availability of specific methods may vary and is always displayed on the Cashier page of your hb444 account.

Deposits

• Minimum deposit: ৳500 per transaction.
• Maximum single deposit: as displayed in the Cashier section of your account.
• bKash and Nagad deposits are typically credited to your hb444 balance within 60 seconds of the mobile transfer being confirmed.
• hb444 does not charge any processing fee on deposits. However, your mobile banking provider may apply its own transaction fees, for which hb444 bears no responsibility.
• Deposits must originate from a payment account registered in your own name. Third-party deposits — where the sending account name does not match your hb444 registered name — will be returned and may trigger an account review.

Withdrawals

• Minimum withdrawal: ৳500 per transaction.
• Withdrawals can only be processed to the same payment method used for the corresponding deposit (source of funds matching). hb444 does not send withdrawals to payment accounts not previously used for deposit.
• hb444 targets a processing time of 24 hours for withdrawal requests from fully KYC-verified accounts. During periods of high volume or if additional verification is required, processing may take up to 72 hours.
• Withdrawal requests are subject to review. hb444 reserves the right to delay a withdrawal pending KYC completion or further verification without liability to the player.
• Any balance attributable to an uncleared bonus (i.e., bonus funds that have not met the applicable wagering requirements) cannot be withdrawn until the wagering conditions are satisfied.

Currency & Exchange

hb444 operates exclusively in Bangladeshi Taka (৳). hb444 does not accept deposits in foreign currencies or cryptocurrency. Any attempt to deposit via an account denominated in a foreign currency will be rejected, and the funds returned to the originating account.

5. Bonuses & Promotions

hb444 offers a range of bonuses and promotional offers to registered players, including but not limited to a first-deposit welcome bonus of up to ৳20,000, reload bonuses, cashback promotions, and cricket tournament specials tied to events such as the BPL, IPL, and T20 World Cup. All bonuses are subject to the specific terms published alongside each promotion, in addition to the general bonus conditions set out below.

General Bonus Rules

• Wagering Requirements: All bonus funds must be wagered a specified number of times (the "rollover" or "wagering requirement") before they can be converted into withdrawable real-money funds. The applicable multiplier is stated on each bonus offer page. Where no multiplier is stated, the default is 30x the bonus amount.
• Eligible Games: Not all games contribute equally to wagering requirements. Slots typically contribute 100% of each wager toward the rollover total. Live casino games (baccarat, roulette, blackjack) typically contribute between 10% and 20%. Sports bets contribute at the rate specified in the relevant promotion terms. Some games may be excluded entirely from bonus wagering.
• Bonus Expiry: Bonus funds and associated free spins expire if the wagering requirement is not met within the stated time window — typically 7 to 30 days from the date of issue. Expired bonus funds are automatically removed from your account balance.
• Bonus Stacking: Unless explicitly stated otherwise, only one bonus may be active at a time. Depositing while a bonus is active does not automatically trigger a new bonus. Players must opt in to each promotion unless the promotion is described as automatically awarded.
• Maximum Withdrawal from Bonus: Where a maximum cashout limit applies to a bonus, it will be stated in the promotion terms. Any winnings accumulated above the stated maximum while wagering bonus funds will not be transferable to your real-money balance.
• Abuse and Fraud: hb444 reserves the right to void any bonus, cancel any associated winnings, and close the relevant account if it identifies that a player has attempted to abuse, exploit, or manipulate any bonus offer. This includes, but is not limited to, creating duplicate accounts to claim multiple welcome bonuses, placing contradictory wagers across accounts to satisfy rollover with minimal risk, or using automated tools to place bonus wagering bets.

6. Game Rules & Fair Play

All games available on the hb444 platform are supplied by regulated, internationally recognised game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to the specific rules published by the relevant game provider, which are accessible from within the game interface. By launching any game on hb444, you acknowledge that you have read and accepted the rules for that game.

Random Number Generation

All slots, table games, and virtual sports games use certified random number generators (RNGs) that have been independently audited to ensure that outcomes are statistically random and not predetermined. hb444 does not have the ability to alter game outcomes for any individual player's session. RTP (return to player) percentages for each slot title are published by the respective game provider and represent a long-term statistical average, not a guarantee of results for any individual session.

Live Casino

Live casino games are streamed in real time from professional studio environments operated by Evolution Gaming and Ezugi. These games are governed by the rules displayed within the live game interface. In the event of a technical disconnection during a live game round, the round outcome will be determined from the recorded game server data, which is treated as the definitive record. Disputed outcomes should be reported to hb444 support within 48 hours of the event.

Sports Betting

Sports betting markets — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football, kabaddi, and hockey — are governed by hb444's Sports Betting Rules. Odds are subject to change until a bet is confirmed. hb444 reserves the right to void, suspend, or settle sports bets in a manner it deems appropriate where an event is cancelled, interrupted, postponed, or where evidence of match manipulation is present. In-play betting markets may be temporarily suspended during periods of uncertainty in a live event.

Malfunction Policy

In the event of a game, software, or system malfunction on the hb444 platform, hb444 reserves the right to void all affected game rounds and return the wager amounts to the relevant players. No winnings accumulated during a verified malfunction will be honoured. A "malfunction" includes, but is not limited to, server errors, software bugs, incorrect odds display, or any technical issue that results in a game outcome that would not have occurred under normal operating conditions.

7. Prohibited Conduct

The following activities are strictly prohibited on hb444 and constitute a material breach of these Terms & Conditions. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all balances and bonuses, and may result in legal action where applicable.

• Underage gambling: Registering or attempting to register as a player if you are under 18 years of age, or allowing a person under 18 to use your account.
• Multiple accounts: Creating, using, or maintaining more than one registered account on hb444, whether personally or in coordination with another person.
• Third-party deposits: Making deposits from a payment account not registered in your own name, or receiving funds from a third party for the purpose of gambling on hb444.
• Fraud and chargebacks: Initiating fraudulent chargebacks or payment reversals against deposits made to hb444. Any player who initiates a chargeback will have their account immediately suspended and the full chargeback amount, plus any associated administrative costs, will be pursued as a debt.
• Money laundering: Using hb444 as a vehicle for money laundering, layering, or any other transaction designed to disguise the origin of funds. hb444 complies with international AML (anti-money laundering) best practices and will report suspected money laundering to the relevant authorities.
• Bonus abuse: Exploiting bonus offers through duplicate accounts, matched betting strategies across multiple accounts, or any other systematic method designed to extract bonus value without genuine gambling intent.
• Automated tools and bots: Using any automated betting script, bot, artificial intelligence tool, or software designed to place bets without manual human input on the hb444 platform.
• Collusion: Coordinating with other players in live casino, poker, or any other game environment to gain an unfair advantage over hb444 or other players.
• Hacking and exploitation: Attempting to access, interfere with, or exploit hb444's software, infrastructure, or game logic — including exploiting software bugs for financial gain.

8. Account Suspension & Closure

hb444 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Suspicion of fraud, money laundering, or any other illegal activity.
• Receipt of a chargeback or payment reversal from a player's payment provider.
• Identification of a duplicate account belonging to the same individual.
• At the player's own request, including self-exclusion requests under hb444's Responsible Gaming Policy.
• Inactivity: accounts that have not been logged into for a consecutive period of 12 months or more are classified as dormant. Dormant accounts are subject to an inactivity fee of ৳200 per month after the initial 12-month dormancy window. Players will be notified via email before the inactivity fee is applied.

Voluntary Account Closure

You may close your hb444 account at any time by contacting hb444 customer support via live chat or email at [email protected]. Before closure, any pending bonus wagering requirements will be voided and the net real-money balance (excluding non-qualifying bonus funds) will be returned to you via your most recently used verified payment method, provided that KYC verification has been completed. Account closure requests are typically processed within two business days.

Effect of Closure

Upon account closure, all access to hb444 services will be revoked. Any bonus balance, free spins, or promotional credits outstanding at the time of closure are forfeited regardless of their source. hb444 retains transaction records and account data in accordance with its Privacy Policy and applicable data retention obligations. Closure of an account does not release either party from obligations that arose prior to the closure date.

Responsible Gaming Self-Exclusion

Players who close their account via the self-exclusion process under hb444's Responsible Gaming Policy are subject to the specific conditions outlined in that policy, including mandatory cooling-off periods during which re-registration is not permitted. For full details on self-exclusion and related tools, please review the Responsible Gaming page at hb444.app/responsible-gaming.

9. Intellectual Property

All content on hb444.app — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the property of hb444 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use hb444 for your personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any hb444 content without the prior written consent of hb444.

10. Limitation of Liability

To the fullest extent permitted by applicable law, hb444 shall not be liable for any direct, indirect, incidental, consequential, or punitive losses or damages arising from your use of — or inability to use — the hb444 platform, including losses arising from game outcomes, technical malfunctions, delayed transactions, or decisions made by hb444 in accordance with these Terms & Conditions. hb444 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Your use of hb444 is entirely at your own risk.

Nothing in these Terms & Conditions limits hb444's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

11. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms that cannot be resolved through hb444's internal complaint process should be submitted in writing to [email protected]. hb444 will acknowledge written complaints within 48 hours and aims to provide a substantive resolution within 14 business days.

hb444's internal complaint process is the first and mandatory step for all disputes. If a dispute remains unresolved after completion of the internal process, the parties may agree to refer the matter to an independent third-party dispute resolution service. The language of all dispute resolution proceedings shall be English.

12. Contact Information

If you have any questions, concerns, or requests relating to these Terms & Conditions, you may contact hb444 through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 from the hb444.app website — average response time under 5 minutes
• Operating Hours: 24 hours a day, 7 days a week including all Bangladesh public holidays
• Response Time (Email): 2–5 hours during standard operating periods

All formal correspondence and legal notices to hb444 must be submitted in English via the email address above. hb444 will respond in English to all formal notices.